This is the Spirit of Christmas Past. Let's continue the story ... a) He felt he should have been as kind to his clerk as his own old boss was to him b) When he heard Mr Fezziwig asking them ...

So who is this gregarious lady whose employees love to work under? Pauline was born 43 moons ago in Marua Village, Nyeri. She remembers a sheltered life, being raised by caring parents.