Customer service can make or break an experience – but who really has the worst? In this video, I share some of the most frustrating, shocking, and downright awful customer service stories I’ve ...

Scam calls can be very annoying. This man received one from someone pretending to be with U.S. Customs and Border Protection.

Coordinating messaging for the conference was Mark Valentini, PHCC’s Vice President of Legislative affairs. Valentini ...

Have you gotten a text message that appears to be from the “Georgia Department of Motor Vehicles?” You’re not alone.

Prime Minister Mark Carney has pledged to make Canada an “energy superpower”, but will that be a boost to Canada’s natural resources sector? Click to read.

A significant technical glitch at Victoria's Secret has caused widespread disruption for the company, its stores, and ...

FCC Environmental Services provided an update on trash collection services to the Buncombe County Commission on May 20.

According to the Sun’s report, 37-year-old Andres Lopez was accused of selling a Missouri customer a Toyota RAV4 for a whopping $45,000. The problem? Lopez reportedly didn’t own the car. How’d he pull ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.