Most companies dread customer complaints. They see them as signs of failure, something to hide in the helpdesk or smooth over with a canned apology. But if you zoom out, complaints are one of the most ...

When trial users don’t convert, most product teams look at the usual suspects: onboarding emails, pricing objections, or ...

DUBLIN, May 07, 2025--(BUSINESS WIRE)--ICON plc, (NASDAQ: ICLR) a world-leading clinical research organisation powered by healthcare intelligence, today released the findings of a survey of 155 ...

Dublin, Ireland – 7 May – ICON plc, (NASDAQ: ICLR) a world-leading clinical research organisation powered by healthcare intelligence, today released the findings of a survey of 155 biotech and pharma ...

Reflection on how the pandemic sparked a lasting transformation in public education—driven by tech innovation, deeper community ties, and a commitment to preparing students for a digital future.

The call of American bullfrogs was deafening when scientists from the University of California, Davis, first began ...

The call of American bullfrogs was deafening when scientists from the University of California, Davis, first began ...

If you want more in terms of company branding on your surveys, customer support and advanced reporting, go with one of the paid options. Examples of extras in paid versions: Unlimited responses and ...

Combining our latest all-customer NPS survey score of 62, the highest we’ve ever achieved, with our 108% SaaS Net Revenue Retention, paints a clear picture: our customers are happy, advocating ...

American adults say sticker shock at the grocery store is making it harder for them to have a healthy diet, according to a nationally representative survey of adults by the Pew Research Center ...

Ordnance Survey, the UK’s national mapping service, has built up a vast trove of information in the years since it was founded, including data on urban planning, environmental monitoring, critical ...