SubSummit 2025 speakers shared so many on-point insights that Retail TouchPoints felt compelled to reshare some of these ...

Procter & Gamble, the multinational corporation behind brands such as Gillette and Pampers, has announced a restructuring programme that will result in up to 7,000 jobs being cut over the next two ...

By combining Filipino talent with American service standards, Loop Contact Solutions is reshaping customer engagement for U.S ...

In this episode of LBM Talks Credit, Thea Dudley shares multiple ways to respond when a customer ghosts you. There's ...

Welcome, new Niners! Charlotte is so lucky that you have chosen to make this vibrant city and campus your home for the next ...

Explore how B2B brands can align Marketing and Sales teams to create a seamless customer experience and boost campaign ...

Aside from shooting down drones, which may create further danger, there's often not much anyone can do to stop them — but that's changing.

A Shaquille O'Neal docuseries and Mario Kart World on Nintendo's Switch 2 are some of the new television, films, music and ...

The new store will include an enlarged 1,670 sq. m sales floor within the new 2,475 sq. m building, incorporating wider aisles, an instore bakery, toilets, baby-changing facilities and employee areas ...

From personalized recommendations to seamless customer service, AI agents are redefining the way consumers shop, making every ...

What's going on in Columbus and the surrounding area? Find out in our Things to Do feature which looks ahead to many area ...