Kristi Noem is denying reports that claim her policies held up the government’s emergency response in the days following the ...

NBC host Kristen Welker called out Department of Homeland Security (DHS) Secretary Kristi Noem because the Federal Emergency Management Agency (FEMA) reportedly responded to fewer than 16% of calls in ...

The company has invoked the murder of an executive last year to complain about coverage in news outlets, on streaming ...

Two days after deadly Texas floods, the agency struggled to answer calls from survivors because of call center contracts that ...

UnitedHealth stock outlook is in sharp focus as shares stay locked between $300 and $310. With Q2 earnings approaching and ...

A San Diego nurse has filed a wrongful termination lawsuit against UnitedHealth Group, alleging that she was illegally fired from her job at the Outpatient Surgery Center of La Jolla for bringing ...

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human intervention 70% of the time.

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.

A Pueblo AT&T call center that opened in 2006 and employed nearly 500 people at its peak is set to close in June. Here's what we know.

Previous title: Chief executive officer, Optum Rx New title: CEO, Optum UnitedHealth has named Conway the new chief executive officer of Optum, the healthcare behemoth’s health services division.

UnitedHealth Group has named Patrick Conway, MD, current Optum Rx CEO, as the new CEO of Optum, effective May 6. Current Optum CEO, Heather Cianfrocco, has been named UnitedHealth’s executive ...