Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

“At face value, the idea that you can walk in and turn over, sell stolen property to a machine, it seems like the perfect ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Whether you prefer a straightforward device for calls and texts or a smartphone with accessible features, understanding that ...

Spring is the perfect time to take a fresh look at your business operations, identify inefficiencies and implement strategies ...

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

Part of giving good customer service is giving accurate information even if the customer does not plan on making a purchase that day. By being able to give clients accurate inventory information ...

Denver, Colorado – In Home Flooring, a well-known flooring company based in Denver, is excited to introduce a new focus on ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

THE best and worst of the UK’s 90 service stations have been revealed with only 70 miles separating the top and bottom ranked ...

Plusnet is shaking up the broadband market with a price drop, ultra-fast speeds and a £100 reward card – and it’s beating Sky ...

In Edmonton, Mary Ann Villamin and her family have also found their perfect home with Brookfield Residential. Living in ...