DUBUQUE, Iowa (KCRG) - The CEO of a pharmacy benefit manager company in Dubuque says new regulations would help keep pharmacies in business and get patients cheaper prescriptions. A bill headed to ...

The Iowa House approved Senate File 383 on Monday, taking some power away from pharmacy benefit managers. "We can bring transparency to prescription drug pricing and ultimately lower prescription ...

MONTGOMERY, Ala. (WSFA) - Gov. Kay Ivey signed Senate Bill 252, known as the Community Pharmacy Relief Act, into law Tuesday. The law puts new regulations on pharmacy benefit managers in an effort ...

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due in part to mandatory “take-it-or-leave-it” pharmacy benefit manager (PBM) contracts that forced me to accept reimbursements below the cost to dispense a drug. This was exacerbated when the ...

For a moment, it looked like Congress would actually enact reforms of controversial pharmacy benefit managers after several years of introducing bills and holding hearings. But it was not to be.

In this article, we’ll explore what a customer journey is, the importance of customer journey mapping, how you can gain deeper insights with biosensors, and how you can create an effective journey map ...

when benefit managers try to direct customers to a preferred pharmacy, as well as network adequacy, a measure of how many locations in a given area are included within a benefit manager’s network.

In the landscape of user-centered design, customer journey maps are indispensable tools. First appearing in the mid-1980s, they outline the journey of customers and users as they engage with ...