This man was working in an IT call center. He noticed that some employees who called him were unnecessarily rude and ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

Whether you want Apple's best phone or the cheapest Samsung Galaxy, these shopping tips will help you make the most of your money.

Closing the digital gap in convenience retail means offering technology solutions that support mom-and-pop shops, not ...

In the age of texting, emojis and missed calls, one Aussie woman has stirred up a storm for simply using what she believes is ...

Having a part time job not only eases the financial burden of students but also helps them gain valuable experience.

Many patients may soon find themselves interacting with AI, not a human receptionist or call center worker, when they first reach out to health systems.