From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

AI is the latest stage in the evolution of field service management software, which is now designed around mobility, automation, and data-driven decision making, the reports say. Like IoT-enabled ...

When fleet maintenance can prevent service failures through intelligent integration and analysis of maintenance data, it can ...

This transition is empowering businesses to move from reactive service models to predictive, hyper-personalised engagement ...

Proactive customer care helps build brand loyalty ... we may not be able to generate sufficient cash to service our indebtedness; covenants in our credit agreement may restrict our operations ...

Innovations to Care by Sprout will enable marketers to provide proactive, secure and insights-driven customer care on social. New releases, available today, include additional bot channels, ...

To build customer connections and enhance customer retention, customer engagement management emphasises tailored experiences ...

The Mohammed Bin Rashid Housing Establishment (MBRHE) accomplished a global achievement by winning six prestigious awards on ...

In a world where brand loyalty is fragile and customer attention spans are short, businesses are shifting focus from flashy ...

Best Liver Detox Supplement Under Review: Why HepatoBurn Delivers is a comprehensive deep-dive into how liver health ...

Dubai launches Shared Digital Channels Initiative, advancing integrated user-centred digital governance- Government services ...

Dubai’s Roads and Transport Authority (RTA) has streamlined driver licensing services, consolidated services by 53 per cent from 33 to 15, as part of ongoing efforts to deliver a seamless, secure, and ...