Sky has said that a technical issue with its Sky Q TV service, which affected some customers in Ireland and the UK, has now been resolved.

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

TENS of thousands of fed-up energy customers have lodged official complaints – and have been handed compensation Fresh ...

In today’s fast-paced, AI-powered world, accurate identity resolution is no longer a back-office fix; it’s a front-line ...

We share data in our reports to offer insights into issues and trends so that service providers can consider how to improve their customer experience to try ... for customers to avoid confusion and ...

THE best and worst broadband providers for customer complaints have been revealed by the regulator. NOW Broadband and TalkTalk, which have millions of customers between them, had the highest ...

According to recent findings by McKinsey, 78 percent of organisations globally have already adopted AI in some capacity, a ...

Zelle, the popular peer-to-peer payment platform, is experiencing an outage that is causing payment problems for customers at ...

As consumers search for answers, keywords like Mitolyn customer complaints, Mitolyn side effects, and Mitolyn scam or legit ...

Zelle is returning to service after an outage for customers at some banks due to what the popular peer-to-peer payment ...

“Provide the service we are paying for don't put the problem on us,” one angry user ... One frustrated customer told 2GB his transport business had been affected since Monday afternoon.