TENS of thousands of fed-up energy customers have lodged official complaints – and have been handed compensation Fresh ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

As regulators worldwide push for greater tax transparency, CFOs face mounting pressure to prepare for complex disclosures and external assurance. The longtime CEO of Berkshire Hathaway announced he is ...

ANI "If Basavanna's principles are followed, all our problems can be resolved": Former Karnataka CM Bommai Forces that promote violence in the name of religion have emerged, and if the 12th-century ...

“The issue has since been resolved, and we are now working to process the backlog.” Fiserv said the outage was not a result of malicious activity, and it is working to prevent a similar ...

"During the quarter, we've recorded one-time charges related to some historical customer returns that have not yet been resolved and ... have also become a growing problem for Amazon in recent ...

Innovation is never a straight path. Every successful SaaS product or software starts with identifying the right customer problems and differentiating in a competitive landscape. Yet, with so many ...

DOGE has yet to uncover program abuses and operational practice problems that amount to anything close to the biggest fraud in history, as we’ve heard from some. So while DOGE actions are hitting the ...

RAVE to the Seattle passport office employees! Having not left the country for five years, I failed to check the expiration date on my passport until the Thursday night before a Sunday morning ...

In the most recent reporting period, the CCTS resolved 85% of complaints to the mutual satisfaction of the customer and service ... to avoid confusion and problems at a later date.

We share data in our reports to offer insights into issues and trends so that service providers can consider how to improve their customer experience to try ... for customers to avoid confusion and ...

Isn't that weird?" This is an example of an account takeover attack on a customer account. Typically what happens is that a streaming account is compromised, probably due to a weak and reused password ...