You’ve probably heard or come across this greeting, likely in your professional life: “To Whom It May Concern.” It’s commonly ...

FlexJobs released a list of the top 10 highest paying fully remote jobs that are out there right now for job seekers. ...

A family was stopped from boarding their British Airways flight after staff became suspicious of insect bites on their baby's leg, as the airline cites safety concerns.

Reuters is a great company for us to kick off with, because it’s been around basically forever. The company was founded in 1851, when the hot technology enabling new kinds of media was the telegraph ...

Hey there, freedom-seekers and pajama-enthusiasts! Ever dream of ditching the commute, escaping the office politics, and ...

Berks’ Best judges come from the business world, government, nonprofits and academia. We’ve asked these working professionals and experts in their fields to represent our community in selecting the ...

Explore the role of Bill Allan in a travel agency incident that exposes accountability issues and customer frustrations.

Whether you’re a Windsor local who makes Dom’s part of your regular rotation or a visitor making a special trip from elsewhere in Connecticut, you’re participating in a breakfast tradition that ...

Tucked away on Highway 100 at the edge of Nashville sits a white building with a neon sign that’s been beckoning hungry travelers for generations. The Loveless Cafe isn’t trying to be the best ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...