What Cyberattack reveals about telecom security in AfricaIn April 2025, MTN Group—Africa’s largest and most prominent telecommunications provider with operations spanning over 19 countries—faced a ...

Leipart Heating and Cooling, a well-regarded HVAC service provider based in Naperville, is expanding its operations to offer ...

Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

LEADING financial services institution Stanbic Bank Zimbabwe has been named the Best Banking Brand in Zimbabwe by the world-renowned Global Brands Magazine (GBM). This latest accolade adds to the ...

Devon Moving Company has introduced some new services aimed at making the moving experience better for their customers. As ...

Marketing and customer experience teams are under more pressure than ever – expected to deliver highly personalized, multi-channel champaigns with tighter timelines and fewer resources.

An Adidas data breach through a third-party vendor exposed customer details like emails and phone numbers, raising concerns about phishing and identity theft risks.

Solea AI replaces, not assists, back-office staff in home services with fully autonomous, real-time operations.