The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

Help desk software can allow you to build relationships with customers and also support your marketing campaigns.

Recruiting a help desk support candidate with the right combination of technical experience and communication skills will require a comprehensive screening process. This customizable hiring kit ...