There was a time when voice communication in business was purely about clarity. Could the message be understood? Was the pronunciation accurate? That was the standard. But in a globally interconnected ...

In the ever-evolving landscape of business, marketing stands as a cornerstone for success. It’s the vital link between ...

Care Flight, a service of REMSA Health, has appointed Junius A. Frederick to the role of director of business development and growth. Frederick’s professional career includes more than two ...

Check out the latest job openings in this week's Top Jobs in Japan featuring roles in teaching, tourism, sales and more.

In an increasingly volatile global economy, businesses are under constant pressure to develop sustainable strategies that ...

By carefully reviewing network reliability, data needs, device options, and customer service quality, seniors can confidently ...

Public institutions must proactively develop and tailor their service offerings. Providing service options or packages allows ...

Charter Communications, Inc. (NASDAQ: CHTR) (along with its subsidiaries, “Charter”) and Cox Communications (“Cox”) today ...

But immediate reforms in customer service and communication were non-negotiable. “Let’s deal with the little things now. Response time. Accurate updates. Respect for the customer. These must ...

played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud’s robust API integration, DHgate successfully managed the increased load by: , boosted by ...

A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing ... and restoring meaning to customer-facing roles. To support organizations exploring ...

NSW Department of Customer Service (DCS) has tapped Naomi Youness ... the CIO of the NSW Department of Communities and Justice, a role she has held since July 2019. She will now hold the role ...