Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

The transit agency plans to shut down dozens of bus and rail lines and hike fares, starting in August, unless the state ...

On Monday, SEPTA held its first public hearing on its operating budget, drawing dozens of speakers who expressed concerns about what ... who said her children ride the Paoli-Thorndale to and ...

In January, it was on-time 81% of the time. “I believe that SEPTA has become much more responsive to rider concerns but they can only do this if they have funding to maintain all of the aging ...

Donna Allie is in the process of polling employees to learn how life-altering the proposed cuts would be. Most of her ...

Ridership has shrunk because SEPTA hasn’t been responsive to rider needs and concerns. In fact, SEPTA still has not updated its routes in more than 60 years. Until this floundering agency ...

Mass-transit advocates are rallying to gather support for SEPTA funding ahead of the state’s upcoming budget negotiations in ...

Center City employers, workers, and small-business owners are “horrified” by the possibility of steep SEPTA cuts. Plus, 10 ...

Illegal parking in SEPTA bus lanes costs the mass transit company money, slows traffic and causes safety concerns for riders, officials have said. "We are proud to partner with the Philadelphia ...