Attracting and retaining the right sales leader means making them more than just a dealmaker—position them as an industry ...

Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

Check out this week's blog with Alex Bacon, Marketing Director at Cloud Direct as he breaks down top tips for marketing-sales ...

Are you actively looking for a new job or just want to keep your resume current in case the right position comes along?

In the ever-evolving landscape of business, marketing stands as a cornerstone for success. It’s the vital link between ...

Which MBA skills will matter most in the future of work? From analytical thinking to adaptability, here are five skills that ...

These records will enrich Agentforce AI agents for both sales and service teams, enabling more personalized, compliant, and efficient customer interactions. Planned features include rich customer ...

He is a coauthor of Competing Against Luck: The Story of Innovation and Customer Choice (Harper Business, October 2016). Karen Dillon is a former editor of Harvard Business Review and coauthor of ...

DENVER--(BUSINESS WIRE)--Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric approach, meeting market needs with future-ready solutions.

The platform also improves efficiency, reducing deck preparation time for each customer call from “multiple hours to minutes,” according to Hoffman. Early customers include skills-building ...