Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, today announced plans to expand its partnership with Salesforce to integrate Informatica’s Intelligent Data Management ...

The startup’s resources will help power Agentforce as the CRM vendor deploys flexible pricing for the platform.

Salesforce (CRM) is joining its AI digital assistant platform, Agentforce, with Informatica’s intelligent data management cloud (IDMC). This will help businesses understand customers better, using ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations ...

(RTTNews) - Informatica (INFA), a leader in AI-driven ... with Salesforce's Agentforce — a digital labor platform supporting autonomous AI agents. This integration aims to enhance customer ...

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher demand. When we combine these human factors with agentic AI with an ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...

has been selected by Salesforce, the leading global AI customer relationship management (CRM), to enhance its employee engagement strategy. Salesforce has more than 76,000 employees globally ...

New ‘Flex Credits’ pricing model enables businesses to scale AI-powered digital labor to every employee, department, and process SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global ...