With AI tools shining bright on the horizon, the future of business automation is more than just aspirational—it’s attainable ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered ...

Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human ...

AI creates new opportunities for better revenue outcomes through more accurate predictions about servicing customers across ...

Salesforce launched internal AI career services to help employees skill up and transition to new roles as AI reshapes the ...

Salesforce’s ... capability in agentic AI. That means public-private partnerships, indigenous foundation models, and massive upskilling of the existing workforce. A five-year crash programme ...

Such statements are simply predictions ... our Salesforce partnership with the launch of Five9 Fusion, a best in class native integration with Salesforce to deliver better AI powered customer ...

The trust aspect was a factor in opting for the Salesforce AI technology, Waddell notes: We are held by HIPAA (Health Insurance Portability and Accountability Act) standards and CMS (Centers for ...

On Thursday, Salesforce launched its inaugural Salesforce AI Research in Review report, highlighting the tech company's innovations, including new foundational developments and research papers ...

Recent AlphaSense data shows a 779% increase in mentions of terms like "agentic AI," "AI workforce," "digital labor," and "AI agents" during earnings calls in the past year. Almost every single ...

SÃO PAULO--(BUSINESS WIRE)-- The use of AI in Salesforce deployments has become a major trend in Brazil, according to a new research report published today by Information Services Group (ISG ...

With Five9 Fusion for Salesforce, organizations gain a powerful advantage in delivering seamless, AI-driven customer experiences. This launch also lays a strong foundation for upcoming innovations ...