New agentic AI capabilities orchestrate the buying experience across digital, voice, and messaging channels, empowering revenue teams to connect every step of the buying journey to drive efficient ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global leader in AI CRM, today introduced new flexible pricing for Agentforce designed to meet rapidly accelerating demand for digital ...

To accelerate this shift toward limitless digital labor capacity, Salesforce today introduced ... investments continue to support digital engagement — Highlights from VotE: Customer Experience ...

When used strategically and compliantly, SMS can be the missing piece in your multichannel marketing approach.

Last week saw the announcement that Salesforce’s long-running courtship of Informatica had finally resulted in a formal engagement. Subject to regulatory approvals, two will become one next year. That ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE ... customer experience investments continue to support digital engagement — Highlights from VotE: Customer Experience & Commerce Guide The ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

In a bold move to advance digital innovation ... also selected Salesforce Health Cloud and Marketing Cloud as its cloud-based CRM platform to enhance patient experience and engagement.

The biggest engagement capabilities of its offering were built in ... The LMS is the only one natively built on the Salesforce AppExchange and has won awards for the most innovative ISV on the ...

“The magic happens [when] engagement with the account goes up ... With the ubiquity of digital banking apps, this is markedly less common. These digital-first consumers expect fast results.

Salesforce (NYSE: CRM), the global leader in AI CRM, today introduced new flexible pricing for Agentforce designed to meet rapidly accelerating demand for digital labor for every employee ...