On [date] I asked your service manager to repair the above vehicle as follows: [describe]. I was told this work would cost [£…..] but on collecting the vehicle, I was charged [£…..]. [Since we did not ...

As a temporary resident in Panama due to the cancellation of all flights, I read your article (“Lufthansa to link Covid-19 tests with tickets in effort to avoid quarantine”, June 30) with ...