News

Explore the Stratasys NASTC, a center for advanced tooling to enhance manufacturing efficiency and support additive ...
Service Coordination, Inc. (SCI) has been named a recipient of the National Business Research Institute (NBRI) Circle of Excellence Award, recognizing the organization’s outstanding Customer ...
When recruiting for customer service-related roles, you must hire someone with excellent communication skills who can prioritise the end goal of making the customer happy whilst embodying ...
After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased ... and more. "Excellent after-sales support" has different meanings for many ...
Successful small businesses and large companies alike understand the need for excellent customer service instinctively. Here are the key components of excellent customer service: Timely attention ...
The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard ...
Because of this, broadband providers know that their success is dependent upon providing and maintaining excellent customer service," USTelecom wrote. While the FCC Notice of Inquiry said that ...
I don't switch because I have only one high speed provider in the little, sparsely populated hamlet of Manhattan Click to expand... Same here, but I live within the technological wasteland that is ...
the findings provide a roadmap for companies looking to thrive in this new era of customer service excellence. “At Kustomer, we're leveraging the transformative power of AI in customer service ...
According to the NICE 2022 Digital-First Customer Experience Report, 81% of consumers expect more self-service options, but only 40% of businesses think they have enough. And while 53% of ...