Patient surveys – recognised internationally as a key marker of the quality of care, and an important tool for improvement in the NHS – provide a unique perspective, complementing the wealth of other ...

(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...

Kennedy, siding with the government and holding that, for purposes of the Medicare disproportionate share hospital (DSH) calculation, Medicare beneficiaries “entitled to supplemental security ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

A 16-year-old boy has been charged with assault with a weapon and assault causing bodily harm after two security guards at a Truro, N.S., hospital were doused with household bleach earlier this week.

When asked for an interview to discuss customer service delays and long wait times, a spokesperson provided a statement from acting Commissioner of Social Security Lee Dudek, blaming former ...

So while DOGE actions are hitting the headlines, and may ultimately affect customer service and program integrity down the road, none address the serious fiscal challenges facing Social Security. The ...

Video footage taken by his wife, Hannah, shows multiple security guards on top of Mr Ahmed and restraining him. Roberta Hook, Deputy Chief Operating Officer at Norfolk and Norwich Hospital ...

He’s not a pop star, but Jeffrey Bowie is alleged to have toured staff areas of a hospital in Oklahoma ... All this and more is discussed in the latest edition of the “Smashing Security” podcast by ...