Walmart customers were confused to find their unbagged items slapped with a sticker at the self-checkout in an apparent ...

Self-checkout arrived in the late 1980s at supermarkets. A decade later, it began spreading to big-box chains and drug stores. Now, self-checkout, loved by some and hated by others, has entered ...

Consumers love ATMs, self-checkout machines and airport boarding-pass kiosks. But what about the workers who get automated out of existence?

Some shoppers love the convenience of self checkouts while others hate them. What's their future?

Self-checkout might be making customers less loyal to stores that use it, according to new research. Researchers at Drexel University found that customers expect service, including human checkout ...

Walmart once had plans to go 100% self-checkout by the end of 2021. Fast-forward to today, and the retail giant seems to have changed course as it is now closing self-checkouts and having ...

Julie Domina loathes self-checkout. The 50-year-old real estate agent says they glitch too often and worries the technology is making checkout more difficult for the elderly and visually impaired ...

According to a lawyer on TikTok, using self-checkout when shopping poses risks to customers they may not be aware of.

Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers ...

Self-checkout arrived in the late 1980s at supermarkets. A decade later, it began spreading to big-box chains and drug stores. Now, self-checkout, loved by some and hated by others, has entered ...

Target has limited the use of self-checkout machines to customers with 10 items or less. Walmart and other retailers have also dialed back automation.