Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have ...

We are seeking an enthusiastic and service-oriented Service Desk Agent I to deliver first-level technical support to end-users. As the first point of contact for IT-related queries, you will log, ...

We are seeking an enthusiastic and service-oriented Service Desk Agent I to deliver first-level technical support to end-users. As the first point of contact for IT-related queries, you will log, ...

When in Jira Service Desk you will occasionally need to access settings or features that exist as part of the larger Jira ...