Immigrant-rights advocates have reported harsher enforcement in rural farming communities and big cities alike.

Today, Specops Software, an Outpost24 company and provider of password and identity management solutions, has announced that its Specops Secure Service Desk for Cloud now supports native Entra ID ...

Microsoft's Azure AI Foundry Agent Service has launched with robust, scalable features for building and managing AI agents. This versatile, use-case-agnostic platform supports multi-agent orchestratio ...

Software & Services I tried SolarWinds Service Desk, and found it provides a robust ITSM solution that balances features with user-friendliness Software & Services I tested SysAid and found it ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to trick agents into changing passwords, disabling MFA, and granting access.

EXCLUSIVE — The U.S. Department of Homeland Security (DHS) announced a roughly 214% increase in applications to join the U.S. Secret Service compared to the first few months of last year. The ...

Ivanka Trump and Jared Kushner were involved in a security incident in Miami on May 3, when their Secret Service agent forcefully shoved a man who appeared to be following the couple to their car.

A plainclothes Secret Service agent was caught on video forcefully shoving a man who appeared to get too close to Jared Kushner and Ivanka Trump during an outing in South Beach, Florida, on Sunday ...

The company also added new Cisco AI Assistant features to its Webex Contact Centers. That tool is an assistant for customer service agents that can make recommendations for answering customer queries.

Beginning today, Zoho and ManageEngine will be previewing pre-built, task-specific Zia Agents, which will deploy across Zoho's combined portfolio of more than 100 products. Pre-built Zia Agents, ...

A Secret Service agent is for the first time publicly speaking out against the agency’s diversity, equity, and inclusion policies, which he says contributed to the first assassination attempt ...