If you've ever been locked out of your work computer, you know the urgent need to reach IT support. Unfortunately, help desk ...

AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic ...

Nimanode is strategically emerging as the leading marketplace and launch platform for autonomous AI agents on the XRP Ledger. Just as OpenSea redefined digital ownership through NFTs, Nimanode is ...

The Army Materiel Command (AMC) has recognized Mr. Brian D. Zenner as the Employee of the Quarter for the 1st Quarter of ...

Senate Bill 8 requires sheriffs in most Texas counties to request 287(g) agreements with ICE, where local officers help ...

Senate Bill 8 would further expand the state’s role in enforcing immigration laws, long the sole jurisdiction of the federal ...

Technology has reshaped how people reach out to each other. Automation now stands at the center of these changes. It turns slow, manual tasks into quick, efficient flows. Instead of waiting for ...

The man suspected of launching a fire attack in Boulder, Colorado, on a group calling for the release of Israeli hostages in Gaza has been charged with two counts of first-degree murder.

Empower AI CTO Jennifer Sample explores the new potential opened up by AI for IT service management, as well as its ...

Various national security offices, as well as units that cover Asia and the Middle East, will be consolidated or slashed.

The latest Surface Pro model offers a slimmer form factor, great battery life, and a refreshed design. But should you buy one ...