If you've ever been locked out of your work computer, you know the urgent need to reach IT support. Unfortunately, help desk ...

AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic ...

Work AI leader Glean today announced the general availability and expansion of Glean Agents, the open, horizontal environment ...

IT management with artificial intelligence agent company Atera Networks Ltd. today announced the launch of IT Autopilot, a ...

No one really knows what an AI agent is. Three VCs from Andreessen Horowitz explain what the buzzword really means, and how they expect them to work with, or instead of, human workers.

Nimanode is strategically emerging as the leading marketplace and launch platform for autonomous AI agents on the XRP Ledger. Just as OpenSea redefined digital ownership through NFTs, Nimanode is ...

At a bodega and a Walgreen's on Broadway in Bushwick, the Secret Service found the illegal devices, which secretly drain ...

NTT DATA has deployed hundreds of Smart AI Agent instances in support of sophisticated processes and decision-making at ...

The Army Materiel Command (AMC) has recognized Mr. Brian D. Zenner as the Employee of the Quarter for the 1st Quarter of ...

ManageEngine has published its latest piece of research, The advent of AI agents in ITSM: Perception and future impact (registration required). Of the 300 ...

Senate Bill 8 would further expand the state’s role in enforcing immigration laws, long the sole jurisdiction of the federal ...