Texas House Bill 748 that aims to help protect sexual survivors from nondisclosure agreements, is on its way to the ...

A measure to help Oklahoman Firefighters get access to life-saving cancer screenings is moving to the governor’s desk.

The interaction, paired with what Lynn calls a “deconstructing” of her religious upbringing, sparked an idea for a story: what if there was a customer service desk in Hell? In 2021 ...

This balance between automation and live agent takeover helps companies improve response times and satisfaction while controlling support volume. In addition to chatbots, Algomo provides a full help ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s ...

She also said she didn’t know the agent whose name was associated with ... That’s when she turned to 11Alive News Investigates for help. “We take our responsibility to our members seriously ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

(Ravenna Photo) Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.

Desk Assistants are an important part of the HRL team. The primary responsibility of the Desk Assistant is to serve as a customer service representative, a security monitor and referral agent for ...

"We're here today at the special agent graduating ceremony, the class of 445, with DJ, who is a Secret Service agent," Noem said in the social media video. "And also Director Curran." "Yes ...