KVN Software Pvt Ltd launches its WhatsApp API Integration Service in India, enabling businesses to automate support, sales, a ...

received an email on May 11 from an unknown threat actor claiming to have customer account information as well as internal documents. The cybercriminals demanded a $20 million ransom in exchange ...

A Commonwealth Bank customer ... close a customer's account and we ensure we inform the customer of that closure decision. 'While we appreciate some customers want more information in relation ...

Citigroup erroneously credited $81 trillion, instead of $280, to a customer’s account and took hours ... on improving the quality of the information coming out of our regulatory reporting ...

Muscat – BankDhofar, the second-largest bank in Oman by branch network size, continues to lead in financial innovation by leveraging cutting-edge technology to enhance customer experience ... align ...

Macros are templates that you build for common ticket responses, such as shipping inquiries or apologies, that can be further customized with individual customer information ... don’t send a mass ...

The Single Customer View (SCV) is not a new concept. It’s long been perceived as marketing’s holy grail - the ultimate solution, promising deep, seamless personalisation, smarter decision ...

HMRC has previously indicated, however, that it believes the Single Customer Account (SCA) will be ready by June 2025. And, according to recently published commercial information, the department may ...

Plan and schedule all of your social media posts across all your profiles from a single template ... From how-to tutorials, customer success stories, and product demos to explainers and YouTube ...