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The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.
With the intense competition for jobs in Indonesia, observers highlight on CNA’s Money Mind programme that it is not uncommon ...
Building resilient systems with appropriate guardrails to enable breakthrough innovation should be a key focus for every ...
JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...
Finding a reliable roofing service provider can be a daunting task for homeowners. With so many options available, it’s crucial to know what to look for to ensure that you choose a trustworthy company ...
Have you ever found yourself lost in a captivating conversation, wondering if there’s a way to turn those chatty skills into ...
Empowering every team member—from frontline staff to partners—to think, act and connect with purpose is the foundation of ...
AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with authentic support. The post AI improves customer service only when it ...
Learn how to leverage AI for passive income. From digital products to automation, find out how to earn money while you sleep.
Evidence is mounting that AI will have the greatest impact on tasks performed by high-wage workers—and will provide new opportunities for those at the lower end of the scale ...
AWS and HUMAIN will also focus on growing Saudi Arabia’s startup scene by providing access to cloud tools and AI services.
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