Madi Jung praised Gen Z for "being true to themselves" in any situation, as her doctor's approach helped put her at ease.

Many patients may soon find themselves interacting with AI, not a human receptionist or call center worker, when they first reach out to health systems.

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

RefillGenie now provides fast, text-based prescription refills for busy professionals in New Jersey and beyond, helping you avoid medication lapses. JERSEY CITY, NJ, UNITED STATES, May 21, 2025 ...

20, 2023. (Melissa Phillip/Houston Chronicle via AP, File) (CN) — A challenge to a Washington state investigation into doctors spreading Covid-19 misinformation reached a Ninth Circuit Court of ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month ... led to a 15% reduction in people needing to contact live human agents,” he noted during the analyst ...

7, 15 The challenge of implementing a telephone helpline service that has sufficient flexibility to meet this requirement, while still providing assistance appropriate for the different needs of ...