A new partnership between online retail giant Amazon and luxury department store Saks Fifth Avenue may prove pivotal for ...

The rapid publication in April of a biography on economist Diana Fox Carney prompted conspiratorial social media posts ...

Not all of Amazon’s AI applications are specifically aimed at experience goals, but investments in the technology are still laying the groundwork for the future of CX. “If you believe your mission is ...

Amazon's AI coding assistant 'Kiro' is designed to use AI agents and a multi-modal interface to streamline software ...