U.S.-China trade talks in London this week are expected to take up a series of disputes that have buffeted relations. Both ...

13. From the bottom of my heart, thank you for your service to the healthcare profession. You are so appreciated! 14. Since it's Nurses Week, it's the perfect time to let you know that all of your ...

The New York Police Department’s 19th Precinct similarly released a statement on X earlier this week warning New Yorkers not to click any links in texts asking for unpaid toll money. The FBI ...

As eCommerce becomes more automated, customer service and personal interactions often fall through the cracks, making online shopping experiences less personal. Adding thoughtful touches, like “thank ...

Showing sincere appreciation is one of the easiest ways to build a closer relationship with your customers. It’s simple, but remarkably few companies ever take the time to genuinely show customer ...

But instead of connecting, I got an automated message, “Customer not in network ... I’d had too many unpleasant customer service experiences with Verizon, Comcast, Bank of America, etc.

a quick message can go a long way. For instance, you might text your Aunt Leigh: “Thank you so much for the red sweater! It’s so pretty and warm, and I wore it to school this past week and got ...