The importance of athletic trainers - the first-on-the-scene medical ... even something as simple as like, a ‘Thank you,’ ... That's huge from coaches … from administrative staff” says ...

I'm a customer experience consultant and customer service trainer. This article is more ... and great customer loyalty--through 13,000 thank you notes that its employees have written by hand.

She goes on to say that a proper thank-you note has five distinct characteristics: generous, specific, prompt (but never let lateness stop you from writing at all), succinct and personal.

Believe it or not, in this 21st-century world we live in, there is still an appreciation for the handwritten thank-you ... your words for you. Make sure your note is readable. Personal.

In a world where communication is often reduced to quick texts and social media posts, the art of expressing gratitude can sometimes be overlooked. Many people wonder whether they really need to ...

Although my grandmother passed away two decades ago, this morning I wrote her a posthumous thank-you note on the stationery she gave me after college as a personal example of these key ingredients.

After a job interview, it's always wise to send a thank-you note to express gratitude to an interviewer for taking the time to meet or speak with you — and to reiterate your interest in the ...