With AI, deep customer listening presents significant opportunities for executives to get closer to their customers.

Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

Midea was proud to participate in the HVACR industry’s biggest events, engaging with contractors, educators, distributors and ...

While EVI 3’s specific API pricing has not been announced yet (marked as TBA), the pattern suggests it will be usage-based.

Artificial Intelligence (AI) has undeniably revolutionized the marketing landscape. However, the buzz surrounding AI often portrays it as a magical solution for instant business success. At Alexa ...

Contract Law is a foundational first year course in any law school. As fledgling lawyers everywhere know, when they come out of law school and ...

In this episode, Beth PopNikolov, the CEO of Venveo, a digital marketing agency that serves the LBM industry, discusses the ...

CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

Let’s start. Marketing is the process of attracting potential customers to your products or services. And involves understanding your audience’s wants, creating value for them, and building ...

Refine features based on user needs. By analyzing customer feedback, reviews, and other data sources, you can better understand your customers’ needs and behaviors to improve retention.

Over the centuries, our understanding of the human species has changed countless times through the discovery of archaeological sites like the Altamira cave paintings in Spain, and through the use ...

CRM tools to consider for managing your business’s CRM cycle Several CRM ... and manage their sales pipelines more effectively. Understanding a CRM cycle is essential for businesses looking ...