Agent associations are condemning United Healthcare's decision to eliminate agent commission from 100 Medicare Advantage plans.

The lead plaintiff, Frantz Samson, is proposed to receive a $20,000 service award for his ... been to a phone number of a former United Healthcare customer, a misdialed number, or to a phone ...

more than half of the population of the United States. The healthcare insurance giant said it planned to notify the U.S. Department of Health and Human Services of the updated figure, as required ...

Healthcare needs a better way to engage, and AI may be the answer. Healthcare organisations invest a lot in customer service. For example, a top US healthcare organisation fields over 40 million ...

Thompson's murder was met with shock across the industry, as well as an outpouring of anger from Americans struggling with healthcare costs ... perception of their services, said Culpepper ...

And grief for a brilliant, kind man who was working to make health care better for everyone ... No employees — be they the people who answer customer calls or nurses who visit patients in ...

on Monday after an employee who had been alerted by a customer who recognized ... Mr. Mangione mentioned health care briefly, complaining that it was too expensive in the United States and saying ...

Medigold Health, one of the United Kingdom’s leading occupational health service providers ... representing coverage of around 4.5 million employees. “Occupational healthcare as a whole has seen a ...

He was arrested, initially on unrelated charges, after a McDonald's employee and customer called police ... penned prior to allegedly shooting United Healthcare CEO Brian Thompson.

Smith wasn't the only one SNKL Services tried to charge for fake ... It's a good idea to do this whether you're a United Healthcare customer or not. If you ever see anything that looks suspicious ...

UnitedHealth’s suit is especially similar to Elevance’s, given both focus on customer service calls ... according to a Healthcare Dive analysis — including some offered by UnitedHealth.