Compare the best Plan G Medigap companies. We evaluated costs, coverage, customer satisfaction, and more. Expert-rated picks ...

Two years ago, our insurance company, United Healthcare (the parent company ... due to their unwillingness to fill my prescription Customer service is poor. Staff in pharmacy rude, unhelpful ...

Authorities arrested a suspect and charged him with murder Monday in the New York City killing of the CEO of UnitedHealthcare after a quick-thinking McDonald’s customer in Pennsylvania spotted a ...

Inside the world of extreme-privacy consultants, who, for the right fee, will make you and your personal information very ...

The health insurer has suffered mounting problems and backlash since the fatal shooting of former CEO Brian Thompson.

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

The company and other insurers have faced backlash from patients who say they were denied necessary care and providers say ...

Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance. Whether you were in a boutique, in a hotel lobby, or even just on ...

Southwest Airlines has earned the number one spot in the economy category ... better interactions with airline staff. Frontline service and customer perks go a long way toward keeping customers ...

Anthem’s Essential Choice PPO Platinum could be a good option if you want comprehensive coverage with out-of-network coverage ...

By bringing together NICE’s AI-driven customer service automation and ServiceNow ... Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual ...