Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

The app handled 107 million interactions, more than double the number in 2023 ... That rising demand led UnitedHealthcare to incorporate genAI into its customer service platforms, Hage said.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

Backpack company faces backlash for identifying bag used by UnitedHealthcare CEO shooter - Peak Design founder Peter Dering has been flooded with comments calling him a ‘snitch’ following Luigi Mangio ...

"We cannot associate a product serial number with a customer unless that ... you can reach out to our customer service team and have your registration erased, so the bag is not traceable back ...

A McDonald’s customer thought his pal was joking when ... in Pennsylvania for questioning in connection to the murder of UnitedHealthcare CEO Brian Thompson. Luigi Mangione/Facebook The patron ...

He was arrested, initially on unrelated charges, after a McDonald's employee and customer called police ... security at Monday's funeral service for UnitedHealthcare CEO Brian Thompson, who ...

(AP) — Authorities arrested a suspect and charged him with murder Monday in the brazen Manhattan killing of UnitedHealthcare’s CEO after a quick-thinking McDonald’s customer in Pennsylvania ...

The shooter’s motive and identity still remained unknown on Thursday, and no evidence has emerged that the killer was a UnitedHealthcare customer. While the words “deny” and “delay” have ...

It's a good idea to do this whether you're a United Healthcare customer or not ... And you can find the number to call on the back of your insurance ID card, no matter what provider you have.