The creation of a separate department will likely need congressional support, though Trump could try to establish the ...
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Thousands of additional active duty US troops are being ordered to the southern US border with Mexico, just two days after ...
CMS appeals Medicare Star Rating ruling after a judge sided with UnitedHealth over unfair evaluations, impacting the 2025 plan assessments.
Wrrk is usually hiring remote customer service professionals. The openings they have are limited to the USA or Philippines. If you're located in the US, you must live in Texas, Colorado ...
Trade associations involved in US broadband and wireless service say competition forces them to have good customer service, which may be news to many customers. The comments are in response to the ...
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How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...
U.S. services sector activity accelerated in December, but a surge in a measure of prices paid for inputs to near a two-year ...
Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Earlier this year, we surveyed more than 1,000 consumers in the U.S ...