The CTA has stopped using its main account on the social media site X and a second account devoted to service alerts such as train delays and disruptions, a move that some social media users ...

analyze it to draw valuable insights. Take a look at trends, patterns and correlations. Think of this as being much like doing a social media audit on your own brand's social media efforts. Use ...

Companies such as online retailer Zappos.com Inc., coffee giant Starbucks Corp. and discount airline JetBlue Airways Corp. have been using social media for years to manage customer complaints and ...

Researchers from the University of Rochester and the University of Maryland have published a study that examines whether and ...

“For every family, it may not be feasible to stop your child from using social media or there may be benefit,” Murthy said. “But drawing boundaries around the use of social media in your ...

Ohio’s newest legislative strategy to protect children from social media seems doomed by the same forces that killed previous efforts and suggests that parents, not the state, are the ones who ...

But majorities in all of the 14 countries surveyed say they at least use the internet. Social media use is relatively common among people in Sweden, the Netherlands, Australia and the U.S. Around ...

Companies. such as online retailer Zappos.com Inc., coffee giant Starbucks Corp. and discount airline JetBlue Airways Corp., have been using social media for years to manage customer complaints ...