The CX Automation Company™, today announced that Olympic legend Katie Ledecky will deliver the keynote address at Verint Engage 2025, its annual Customer Experience (CX) Automation conference.

Of the top three providers, Verint was designated a Leader in two categories, Salesforce in four and ServiceNow in six. Adobe, Emplifi, Genesys, NICE, Oracle, Sprinklr, Zendesk and Zoho were also ...

This year’s edition was further enriched by co-located shows — the AI Experience Show, Digital Excellence Show, and Contact Centre Show Middle East 2025 — offering attendees a 360-degree view of the ...

Real-Time Contact Center Workforce Management for Operational Excellence Together, these components ensure operational efficiency while directly impacting customer satisfaction and agent well-being.

Business Wire India. Verint (NASDAQ: VRNT), The CX Automation Company™, announced today that its Global Innovation Center (GIC) in Bangalore, India, is expanding, marking a significant milestone in ...

BELMONT, Calif. & MELVILLE, N.Y., November 07, 2024--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® (NASDAQ ...

ORLANDO, Fla.--(BUSINESS WIRE)-- ENGAGE 2024 — Verint (VRNT) ® (NASDAQ: VRNT), The CX Automation Company ™, today announced the winners of its Global Customer Awards at Engage 2024. This ...

In Verint’s view, the next-generation of CCaaS involves providing a contact center as a service, not telephony as a service, and telephony is just one application. Customers can keep their existing ...

Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced that its customer, Stanley Black & Decker (NYSE: SWK) Outdoor, is the recipient of the 2023 Customer Contact Week (CCW) ...

Verint, The Customer Engagement Company, announced Verint Total Quality, a strategic, holistic approach to elevating quality across the enterprise, driving employee engagement, performance improvement ...