Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

Several viewers contacted the Ask Anthony team about their landline phone numbers being switched to another provider without their permission.

In short order, a scammer took over his cell phone. Part of what happened next is the story you’d expect — the fraudster ...

Verizon has seen an uptick in the number of customers opting to switch to other phone providers. In Verizon’s latest earnings ...

The breakup is complete. The only thing left is to box up and return any belongings. This is an important step because, ...

Consumer watchdogs also warn that scammers can create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

Not only is it a great option for the best cell phone plans, but it also has the best customer service rating and ... Trade-in: Verizon has a number of great offers when it comes to phone deals ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Starting around 2 p.m. Eastern, the mobile carrier Verizon appeared to have issues with a spike of around 3,000 user reports ...

Verizon is losing customers at an incredible rate. Their expensive plans that removed all of the perks that made their ...

You can switch to another wireless provider without buying a new phone. Here’s how.By Courtney LindwallSwitching to a new ...

Better Business Bureau is warning Montana residents with a 406 area code of a phone scam that appears to come from a legitimate Verizon customer service phone number. Faking genuine phone numbers ...