As a CRM consultant, I'm always recommending ways our clients can make better use of the systems we implement - and hopefully use us to help them. One of my go-to recommendations is website ...

Kennesaw introduces Kennesaw 311, a digital tool enabling residents to report non-emergency issues online or via app.

Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including HubSpot, Capsule, and Agile CRM.

The company has unveiled Social CRM Applications, incorporating Web 2.0 functions to allow the apps to emulate social-networking sites ...

WordPress.com owner Automattic has added another communication-focused startup to its lineup: relationship-management app ...

Ubiquity and intelligence are the two maxims of the post-PC world that Base places most importance on in its mobile CRM service. It makes sense. I have talked to several companies that see an ...

While spreadsheets are amazingly helpful for organizing and analyzing data, they can sometimes feel a bit static and isolated. Here is where you can explore dedicated tools to transform those boring ...

Leaders in Web support have developed new solutions in key areas such as chat support and mobile app support. THE LEADERS Oracle Service Cloud impressed analysts with its Web self-service capabilities ...

Sponsored Content Replace your CRM, invoicing, and website builder with this AI-powered platform Running your whole business on one platform is a major game changer, but AI is the secret sauce.

Digital assistants like Siri, Google and Amazon’s Alexa have brought voice recognition to the masses. Now business apps developer Zoho is bringing it to salespeople’s mobile devices.

Customer relationship management software can be an advisor's best friend, but experts say most users still aren't getting everything they can out of it to grow their business.