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Results of a multiyear pilot study at the National Heart Centre Singapore show that its Local Area Coordination Empowerment ...

Brent Polacheck, owner of Polacheck's Jewelers, is proving that in an era of instant gratification, the art of generational relationship-building still drives retail success.

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CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...