Maximizing AI agents' performance involves learning about management concerns, including delegating, iterating, prompting, ...

When your home internet connection goes out, it's most commonly due to a hiccup with your modem and/or router. The solution ...

He analyzes elections and public opinion through survey ... AI does worse than humans is wide-ranging and instructive. Some lean more on interpersonal skills, like providing customer service.

Do Mercedes and BMW dealers give good customer service? Buying an expensive luxury car should be a good experience. The opposite was true for Philippe, who walked through both dealers and received no ...

Thousands of Brits are now thought to be engaged in relationships with AI chatbots, disillusioned by modern dating struggles. Is it all a bit of harmless fun?

Like many other pizza chains across the country, Papa Johns (PZZA) is struggling to recover from a stubborn consumer trend ...

Business owners like Bob Sutherland, owner of retailer Cherry Republic, are counting on people continuing their traditional summer trips to northern Michigan. The retailer has several stores in ...

Edition is a weekly newsletter from WHQR's News Director Benjamin Schachtman, featuring behind-the-scenes looks at our ...

The modern American home has gone through a number of changes throughout its history, many of today’s homes would likely be unrecognizable 150 years ago.

That is why we created a survey (please feel free to contribute to next year’s report), open ... Don’t forget to look for customer service inquiries on Twitter native and DM. Sidenote: Unfortunately, ...

In almost every conversation I’ve had with small business owners, business experts and advocates, and even a few government ...

Danni Santana has spent seven years as an editor and business journalist covering industries like sports, retail, restaurants, and now personal finance. Most recently he worked as a retail editor ...