ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

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Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

When a company implements tools to boost productivity, it allows the business owner and key employees to spend more time on ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...