Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

The smartest marketers know what works and stick with tools that are more than helpful—they keep campaigns on track, get ...

A Lithuanian IT company is launching its management, finance and accountancy software system in the UK, targeting small to ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

As the gears of your growing business start to turn faster, having the right tools becomes your oil for smooth operation. You can’t afford to overlook the essential software that not only streamlines ...

Market. The global Partner Relationship Management (PRM) market is poised for dynamic growth, expanding from USD 45 billion ...