In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

The smartest marketers know what works and stick with tools that are more than helpful—they keep campaigns on track, get ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

By promoting cross-departmental collaboration and alignment, organizations can ensure a seamless and consistent customer experience across all channels.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...