Insurers in Australia and New Zealand continue to invest in new technologies, including AI, to become digital-first, data-driven firms, ISG says.

Insurance enterprises in North America are integrating new technologies, including AI, to succeed in an unpredictable, rapidly changing market, according to a new research report published today by ...

With the rapid development of AI technologies, especially GenAI, the threshold for creating custom solutions has drastically ...

Wipro’s strong suit is its technical expertise in robotic process automation services. Over the years, Wipro has gathered experience and specialized knowledge of its customers and the IT landscape, ...

New Mountain Capital has acquired a significant majority stake in Access Healthcare, a provider of revenue cycle management ...

Healthcare Bpo Services Market The increasing prevalence of chronic diseases, such as cancer, cardiovascular diseases, and diabetes, is ...

Pune Murder: A 28-year-old BPO employee named Shubhada Shankar Kodare was fatally attacked with a kitchen knife by her male colleague, Krishna Satyanarayan Kanoja, in the Pune company's parking ...

BPO services enable banks to manage and automate their business processes. This service has been widely used for back-office operations, which include inventory control production, order management, ...

Wipro Limited (NYSE:WIT ... Also, the company faces the looming threat of longer-term BPO segment decline with the rise of Generative AI technologies beginning to automate many lower-value ...